The Connect-A-Vet manual is a 40 page volunteer handbook I produced for the Retired Senior Volunteer Program's Connect-A-Vet. The handbook is used to train all of their Connect-A-Vet volunteers.
The Connect-A-Vet Veteran Manual is an 18-page veteran handbook I created for the Retired Senior Volunteer Program. The handbook is used to train all of their veteran volunteers.
Excerpt: The purpose of this study was to evaluate three key messages of the IWC website. Three key messages: they are professional and experienced, the services are private and confidential, and they provide simple business and personal wealth planning. These messages are stated explicitly and implicitly on multiple pages of the website.